Associate Director, Trade & Customer Management in Bernards, NJ at DSI

Date Posted: 2/22/2018

Job Snapshot

Job Description

Join a Legacy of Innovation 110 Years and Counting!

With over 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 15,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for hypertension and thrombotic disorders, under the Group’s 2025 Vision to become a “Global Pharma Innovator with a Competitive Advantage in Oncology,” Daiichi Sankyo research and development is primarily focused on bringing forth novel therapies in oncology, including immuno-oncology, with additional focus on new horizon areas, such as pain management, neurodegenerative diseases, heart and kidney diseases, and other rare diseases.

Job Summary

Daiichi Sankyo, Inc. is seeking an Associate Director, Trade & Customer Management, based in our Basking Ridge, NJ office. In this position, you will manage and measure the execution of the Daiichi Sankyo Inc. Distribution Strategy and achieve corresponding support/service objectives for assigned wholesale, retail, mail order and specialty pharmacy customers. The Associate Director, Trade/Customer Management will also be responsible for developing and leveraging innovative industry-leading customer service capabilities through a matrix account team.


Act as account lead and manage relationship for assigned wholesale retail, mail order, and specialty pharmacy customers, including collaboration with home office teams (e.g. Supply Chain, Finance, Managed Markets, Marketing, Sales Operations, Market Planning and Legal). Develop a functional business-to-business relationship to assist in driving sales. Actively participate in cross-functional efforts to address broad-based customer service needs and ensure implementation of solutions.
Develop and execute account-based product distribution and inventory management plans aligned to current and future brand strategy, including gross/net financial goals.

Secure customer agreements that will maximize the lifetime value of each prescription generated through:
  • Inventory Management
  • Retail Compliance & Persistency Solutions
  • Compliance Packaging
  • Co-pay assistance programming
  • Transaction Based Data Analytics and Evidence Generation
  • Other product distribution models
Other wrap-around services (e.g. patient education, benefits investigations)
Work directly with key customers to identify new ways of collaborating, optimizing cost, and creating value. Develop targeted solutions from an operational perspective, including but not limited to:
  • Creating distribution efficiencies (e.g. 3PL (third party logistics) and other transportation service providers)
  • Developing alternative distribution methods (e.g. Specialty Pharmacy/Distribution, direct distribution)


Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation.

Travel requirements of at least 6-8 days per month and occasional weekend commitments (approximately 20-30%).

  • Qualified candidate will have a Bachelor’s degree from an accredited college or university; MBA preferred
  • A minimum of 7 years of demonstrated experience and proven success in healthcare or biotech/pharmaceutical industries having worked in Trade Relations, Category Management, Managed Care, Marketing, National Accounts or similar environments
  • Understanding of Retail, Wholesale, and Specialty Distribution
  • Pain & Oncology Franchise experience preferred
  • A minimum of 2 years Home Office/Corporate headquarters experience preferred
  • Preferred pharmaceutical sales/marketing experience

Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law